pt777 Privacy Policy

1. Who We Are

pt777 is an online casino and sports betting platform operating at pt777.bio under the PAGCOR regulatory framework. For the purposes of data protection, pt777 is the data controller responsible for personal information collected through the Platform. References to "pt777," "we," "us," and "our" in this Privacy Policy refer to the operator of pt777.bio.

This Privacy Policy applies to all personal data collected in connection with your use of the pt777 Platform, including information provided during registration, KYC verification, deposits, withdrawals, gameplay, customer support interactions, and any other interaction with our services.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account, complete KYC verification, make financial transactions, or contact our support team, pt777 may collect the following categories of personal information:

• Identity Information: Full legal name, date of birth, nationality, and gender as provided during registration and KYC verification.
• Contact Information: Email address, Philippine mobile number, and, where applicable, residential address.
• Government-Issued Identification: Copies of your Philippine passport, PhilSys National ID, SSS card, driver's licence, or other acceptable government-issued ID submitted during KYC.
• Financial Information: GCash account details, PayMaya account details, bank account numbers (BPI, BDO, Metrobank), and USDT wallet addresses provided for deposit and withdrawal processing. We do not store full payment card numbers.
• Account Credentials: Username and hashed (encrypted) password. We never store your password in plain text.
• Support Communications: Records of your live chat sessions and any written communications with pt777 support staff.

2.2 Information Collected Automatically

When you access and use the pt777 Platform, we automatically collect certain technical information, including:

• Device & Browser Information: Device type, operating system, browser type and version, screen resolution, and device identifiers.
• Network Information: IP address, approximate geolocation (country and city level) derived from IP, and internet service provider.
• Usage Data: Pages visited, games played, session durations, click patterns, deposit and withdrawal activity, and betting history within the Platform.
• Cookies & Similar Technologies: As described in Section 5 of this Policy.

3. How We Use Your Information

pt777 uses the personal information we collect for the following purposes:

• Account Management: To create, verify, and maintain your pt777 member account, including processing registration and KYC verification in compliance with PAGCOR requirements.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and USDT, and to maintain accurate financial records of your account activity.
• Identity Verification & Fraud Prevention: To verify your identity, confirm your age (21+), detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the Platform.
• Platform Operation & Improvement: To operate the pt777 games library, sports betting, and other features; to analyse usage patterns and improve platform performance, stability, and the overall member experience.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance with account issues, deposits, withdrawals, and gameplay questions through our 24/7 support team.
• Legal & Regulatory Compliance: To fulfil our obligations under PAGCOR's licensing framework, Philippines anti-money laundering laws (Republic Act No. 9160, as amended), data privacy regulations, and any applicable court orders or regulatory directives.
• Responsible Gaming: To monitor gameplay patterns, implement deposit and session limits you have set, and to identify and respond to indicators of problem gambling in accordance with our responsible gaming obligations.
• Communications: To send you account notifications, security alerts, transaction confirmations, and, where you have opted in, promotional offers and platform updates. You may opt out of marketing communications at any time from your Account Settings.

4. Legal Basis for Processing

pt777 processes your personal data on the following legal grounds under applicable Philippine data privacy law (Republic Act No. 10173 – Data Privacy Act of 2012) and PAGCOR regulatory requirements:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you accepted when creating your pt777 Account, including account management, game access, and financial transaction processing.
• Legal Obligation: Processing required to comply with PAGCOR licensing conditions, anti-money laundering laws, age verification requirements, and other applicable Philippine laws and regulations.
• Legitimate Interests: Processing conducted for pt777's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your explicit consent, such as the receipt of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Cookies & Tracking Technologies

5.1 What Cookies We Use

pt777 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential Cookies: Required for the Platform to function correctly, including maintaining your login session, remembering your preferences, and ensuring secure access to your account. These cookies cannot be disabled without impacting Platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised data about how players use the Platform — which games are most popular, where players encounter errors, and how to optimise page load performance on Philippine mobile networks.
• Security Cookies: Used to detect suspicious login activity, prevent CSRF attacks, and support pt777's fraud detection systems.

5.2 Managing Cookies

You can control non-essential cookies through your browser settings. However, disabling essential cookies will prevent you from logging in to your pt777 Account and using most Platform features. pt777 does not use third-party advertising cookies or behavioural tracking cookies that share your data with external advertising networks.

6. Sharing Your Information

pt777 does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Payment Processors: Your financial details are shared with GCash, PayMaya, and partner banking institutions solely for the purpose of processing your deposits and withdrawals. These processors are bound by their own privacy policies and applicable financial regulations.
• Game Providers: Aggregated, anonymised gameplay data may be shared with our game software providers (such as JILI, Pragmatic Play, PG Soft) for the purpose of game performance monitoring and licence compliance. No personally identifiable information is shared with game providers beyond what is necessary for licence compliance.
• Regulatory Authorities: pt777 may disclose personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement authorities, or courts when required to do so by applicable Philippine law, court order, or regulatory directive.
• Service Providers: Third-party service providers engaged by pt777 to provide infrastructure, KYC verification, customer support tools, and security services may process personal data on our behalf. All such providers are contractually bound to process data only as directed by pt777 and to maintain appropriate security standards.
• Business Transfers: In the event of a merger, acquisition, or sale of pt777's assets, personal data held by pt777 may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7. Data Retention

pt777 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account information and KYC records are retained for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing conditions and anti-money laundering regulations.
• Financial transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Support communications are retained for a minimum of two (2) years from the date of the interaction.
• Marketing consent records are retained for as long as required to demonstrate compliance with applicable consent regulations.

After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an individual.

8. Data Security

pt777 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the pt777 Platform.
• Encrypted storage for all personal data and financial records at rest.
• Two-factor authentication (2FA) options for member accounts.
• Access controls limiting personal data access to authorised pt777 personnel on a need-to-know basis.
• Regular security audits and penetration testing of Platform infrastructure.
• Automated monitoring for suspicious account activity and potential data breaches.

While pt777 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage method is 100% secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, pt777 will notify you and the National Privacy Commission of the Philippines (NPC) in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

9. Your Data Rights

As a pt777 member and data subject under Philippine law, you have the following rights with respect to your personal data:

• Right to Access: You may request a copy of the personal data pt777 holds about you, including your account information, KYC records, and transaction history.
• Right to Correction: You may request correction of inaccurate or incomplete personal data. Some data can be updated directly from your Account Settings; other changes require verification by our support team.
• Right to Erasure: You may request deletion of your personal data. Note that certain data must be retained by pt777 to fulfil legal and regulatory obligations and cannot be deleted on request. We will inform you of any applicable retention obligations at the time of your request.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time by updating your communication preferences in Account Settings or by contacting support.
• Right to Data Portability: You may request a structured, machine-readable copy of the personal data you have provided to pt777, to the extent technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact pt777's support team via live chat inside your Account dashboard, or via email at [email protected]. We will respond to verified data rights requests within thirty (30) calendar days.

10. Children's Privacy

The pt777 Platform is strictly for individuals aged twenty-one (21) years and older. pt777 does not knowingly collect personal information from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and take appropriate action in accordance with our age verification policies and PAGCOR requirements.

Parents and guardians are encouraged to install parental controls on devices that may be accessible to minors and to contact pt777 support immediately if they suspect a minor has accessed the Platform.

11. Changes to This Privacy Policy

pt777 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform features. When we make material changes, we will notify registered members via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

Your continued use of the pt777 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically. The "Last updated" date at the top of this page indicates when the Policy was most recently revised.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or pt777's data handling practices, please contact our Data Privacy Officer through the following channels:

• Live Chat: Available 24/7 inside your pt777 Account dashboard — the fastest way to reach our team.
• Email: [email protected]

For formal data rights requests, please include your full name, registered email address, and a clear description of your request so we can verify your identity and process your request efficiently.

This Privacy Policy was last updated in June 2026 and supersedes all previous versions.